# DMCA & Copyright Policy

How to file a copyright takedown notice, how we respond, and how to file a counter-notice if your content was removed in error.

Effective 2026-05-25. Entity: ServerOps.gg.

ServerOps.gg ("ServerOps", "we", "us", or "our") respects the intellectual-property rights of others and expects users of the Services to do the same. This policy explains how to report copyright infringement of material stored or shared through the Services under the United States Digital Millennium Copyright Act (the DMCA, 17 U.S.C. Section 512), and how to respond if your content was removed.

## About this policy

This policy is for copyright complaints. If your concern is not about copyright, for example trademark misuse, harassment, or other abuse, do not use this process; report it under our Acceptable Use Policy at /legal/acceptable-use. Because the Services host content uploaded by customers and their users, we act on valid notices, but we are not able to adjudicate competing claims between you and a user over who owns a work.

## Filing a copyright notice

If you are a copyright owner, or are authorized to act on behalf of one, and you believe material on the Services infringes your copyright, send a written notice to our designated agent. To be effective under the DMCA, your notice must be made in good faith and include all of the following:

1. Your physical or electronic signature.
2. Identification of the copyrighted work you claim has been infringed, or a representative list if a single notice covers multiple works.
3. Identification of the material you claim is infringing, with enough detail for us to locate it, such as the URL or upload reference.
4. Your contact information, including your name, postal address, telephone number, and email address.
5. A statement that you have a good-faith belief the disputed use is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in your notice is accurate, and, under penalty of perjury, that you are the copyright owner or are authorized to act on the owner's behalf.

Send your notice to the agent listed under "Designated agent" below. Notices sent only through social channels or in-product chat do not count as formal notice.

## How we respond

When we receive a notice that complies with the DMCA, we will act expeditiously to remove or disable access to the material, and we will take reasonable steps to notify the user who uploaded it. We may forward your notice, including your contact details and the substance of your claim, to that user so they understand why their content was removed and can decide whether to file a counter-notice. We keep a record of notices and counter-notices for our legal record-keeping.

## Counter-notice

If you are a user whose content was removed or disabled and you believe this was a mistake or a misidentification, you may send a counter-notice to our designated agent. To be effective under the DMCA, your counter-notice must include all of the following:

1. Your physical or electronic signature.
2. Identification of the material that was removed or disabled, and the location where it appeared before it was removed.
3. A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
4. Your name, postal address, and telephone number.
5. A statement that you consent to the jurisdiction of the United States Federal District Court for the judicial district of your address, or, if your address is outside the United States, the federal and state courts located in the State of Delaware, and that you will accept service of process from the person who filed the notice or their agent.

If we receive a valid counter-notice, we will forward it to the person who filed the original notice. Unless that person notifies us that they have filed a court action seeking to keep the material down, we will restore the material in not less than 10 and not more than 14 business days after we receive your counter-notice.

## Repeat infringers

We will, in appropriate circumstances and at our discretion, limit, suspend, or terminate the accounts of users who are repeat infringers. We may also remove content and take other enforcement action as described in our Terms of Service and Acceptable Use Policy.

## Misrepresentation

The DMCA provides that any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and legal fees. Do not make claims in a notice or counter-notice that you cannot support in good faith.

## Designated agent

Send copyright notices and counter-notices to our designated agent. This is the only channel that counts as formal notice under this policy.

**ATTN**: Copyright Agent
**Email**: dmca@serverops.gg
**Registration**: DMCA-1072444
**Post**: [registered office address]